Yelling In The Hallway

There was yelling in the hallway...

This is a conflict coaching episode with my anonymous guest, Paula. Paula shares her experience starting a new job at a nonprofit. When she started her job, she inherited a worker who had been displaying innaoproiate behaviour with her co-workers and clients for decades. However, since no former manager had ever called her out, she didn't believe there was a problem with her behavious and blamed Paula for addressing it. This created a huge conflict, challenges and impacts. 

Join us as we talk about how the situation happened, how Paula was impacted and... that 'C' word.

About this week's guest: 

We have altered our guest's name, voice and identity to protect her identity. "Paula" is the director of a unionized nonprofit organization that works with vulnerable youth.

Tune in as chat about:

👉 When is collaboration the right approach and when might one or more conflict resolution styles be more appropriate?

👉 Conflict coaching 

👉 The impact of conflict on a workplace