Conflict coaching episode: what happened when Paula inherited a problem employee?
There was yelling in the hallway...
This is a conflict coaching episode with my anonymous guest, Paula. Paula shares her experience starting a new job at a nonprofit. When she started her job, she inherited a worker who had been displaying innaoproiate behaviour with her co-workers and clients for decades. However, since no former manager had ever called her out, she didn't believe there was a problem with her behavious and blamed Paula for addressing it. This created a huge conflict, challenges and impacts.
Join us as we talk about how the situation happened, how Paula was impacted and... that 'C' word.
About this week's guest:
We have altered our guest's name, voice and identity to protect her identity. "Paula" is the director of a unionized nonprofit organization that works with vulnerable youth.
Tune in as chat about:
👉 When is collaboration the right approach and when might one or more conflict resolution styles be more appropriate?
👉 Conflict coaching
👉 The impact of conflict on a workplace
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